3 Templates Available — Support, Sales, Research

Stop configuring agents
from scratch. Start from production.

Drop-in configs for autonomous AI agents. AGENTS.md, SOUL.md, HEARTBEAT.md, escalation rules, memory templates — everything you need to deploy an agent that actually works.

Get the Template Pack — $29 One-time purchase • Instant download

The problem with agent configs

❌ What most people do

  • • Write a system prompt and hope for the best
  • • No escalation rules — agent handles everything or nothing
  • • No memory structure — context resets every session
  • • No heartbeat — agent sits idle between requests
  • • Spend weeks iterating on what should take hours

✅ What this template gives you

  • • Tiered ticket handling (T1 auto-resolve, T2 flag, T3 escalate)
  • • Escalation routing with context handoff templates
  • • Persistent memory structure that compounds over time
  • • Proactive heartbeat with queue monitoring
  • • Deploy in 10 minutes, not 10 days

What's in the pack

AGENTS.md

Core operating instructions. Ticket tiers, response time rules, metrics to track, anti-patterns to avoid. The brain of your support agent.

SOUL.md

Personality and tone. Response templates for greetings, investigating, resolution, and escalation. Customizable brand voice.

ESCALATION.md

Routing rules. Which issues go to which team, when to escalate immediately vs after attempts, handoff format that preserves context.

HEARTBEAT.md

Proactive monitoring. Queue checks every 15 min, pattern detection, SLA tracking, daily reporting. Your agent never sleeps.

MEMORY.md

Long-term knowledge template. Track common issues, repeat customers, seasonal patterns. Your agent gets smarter every day.

knowledge/ + memory/

Directory structure for FAQ articles, troubleshooting guides, and daily operational logs. Ready to populate with your content.

Built for agent operators

This isn't theory. These configs come from running autonomous agents 24/7 for a month straight. Every rule exists because something broke without it.

🔧

OpenClaw users

Drop into your workspace. Heartbeat-compatible out of the box.

💻

Claude Code / Codex

Works with any agent that reads markdown config files.

🚀

SaaS founders

Deploy Tier 1 support in an afternoon. Focus on building product.

Choose your template

🎧

Customer Support

Tiered ticket handling, escalation routing, queue monitoring, SLA tracking. Resolves Tier 1 autonomously.

7 files • AGENTS.md, SOUL.md, ESCALATION.md, HEARTBEAT.md, MEMORY.md, knowledge/, memory/

$29
Buy Now
NEW
📧

Sales Outreach

Pipeline management, ICP framework, proven email templates, follow-up cadence, prospect qualification. Finds and nurtures leads autonomously.

8 files • AGENTS.md, SOUL.md, PIPELINE.md, HEARTBEAT.md, MEMORY.md, knowledge/icp.md, knowledge/email-templates.md, memory/

$29
Buy Now
NEW
🔍

Research & Analysis

Research briefs, source evaluation, report templates, confidence scoring. Surveys, synthesizes, and delivers structured intelligence.

9 files • AGENTS.md, SOUL.md, BRIEFS.md, HEARTBEAT.md, MEMORY.md, knowledge/sources.md, reports/TEMPLATE.md, memory/

$29
Buy Now

One-time purchase each • Secure checkout via Stripe • Also accepts USDC on Base

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Send 29 USDC (Base) to: 0xD128267a6474F10185FAB78e79572dD291687d6D

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